Kangaroo Express in Birmingham, Alabama

At the store the team will take care of you serving coffee serve you drinks and take care all needs with excellent customer service and satisfaction guarantee.

Terrible. Today, 7/2/17, i went in to buy some drinks. As i approached the counter to pay for my items the cashier was sitting in a chair. She looked at me, continued to sit, and continued to unwrap a five hour energy. She mumbled something after i coarsely remarked "dont hop up too fast or nothing, im not in a hurry at all!" She continued to mumble the rest of the interaction requiring me to ask her to repeat herself EACH TIME. Then the credit card machine rejected my card, she made no attempt to pay attention if the transaction was actually taking place. After several minutes i asked her if it had worked, she mumbled once again. I took pleasure in rating her service as "Bad" on the touch screen they have next to the register. This is not the first time i have been dissatisfied with the employees. One older gentleman who works graveyard, has the most annoying jokes in the world. They're not funny and i'm not in a joking mood when you wont hand me back my money at 2 am in attempt to make a joke. You're not a comedian, you're a convenience store clerk. Shut up, give me my smokes and change. Second man, a younger fellow with long hair, harassed me about buying a pack of Zig-Zag cigarillos. He repeatedly referenced marijuana usage and proceeded to declare that the sole reason i was buying them was to smoke marijuana through them. Some people like a cigarillo dude. Again, STFU, and give me my smokes. Needless to say today was the last straw and i will never be back. Ever. Not even for gas.